HOW TO: Make the leap from offline to online advertising

online and offline marketingHow often do you search online when you’re looking for a business?

And how often do you look through the yellow pages when looking?

Bet the internet wins, hands down, every time!

Many businesses are now harnessing the power of online marketing and its ability to reach a wider audience, but there’s no need for them to start from scratch on a new online marketing plan.

There are ways to merge your existing offline marketing strategies into online, with your offline efforts easily adapted for online too.

Here are a few examples to get you started;

1. Direct Mail – Marketing literature which your business currently sends to customers through the post or handed out via flyers can be swapped for email.  Make sure you collect customers email addresses when they make purchases or express interest in a product, so you can ensure you build up a highly targeted mailing list.

People are also more likely to give out their email address than their home address, so gaining valuable consumer data for email marketing purposes will be easier than you think, especially if you offer them something for it, i.e. 5% off their next purchase.

2. Billboards and TV advertisements – For those bigger budget businesses that have existing billboard and TV advertisements, it is easy to transfer the content to create display ads, which offer a greater chance of being successful due to a more targeted audience, and also allows you to measure the effectiveness of your campaign, meaning you can just keep on improving it.

3. Yellow Pages – The Yellow Pages used to be huge, with pretty much every household owning one. This has now shifted to people using the internet and search engines to locate the business they are looking for.

Whether you chose to do paid search, or optimize your search advertising campaign (SEO), both these methods are much more beneficial in generating business than the yellow pages.

Can you even remember when you last used The Yellow Pages?

4. Comment Cards – These used to be the best way to get feedback on your products and services. However, the popularity and usefulness of comment cards have been taken over by online reviews.

There have been many studies which have shown the importance of online reviews on influencing consumer purchases.

So make sure your website has lots of positive online reviews by either adding a review section to your site, and/or rewarding those who leave feedback on other review websites. One way to encourage online reviews is to email your customers once they have bought something, asking them to review your website/product/service and as a thank you they will be entered into a prize draw to win something exciting!

5. Offline Coupons – Rather than having the expense of paying for coupons to be printed and distributed, online offers extend to a larger audience, but with much less cost.

Promoting your business through online offers can really get your name out there, and create a lot of ‘online noise’ around your company; social media is especially useful for generating buzz around special offers.

Will your business be making the transition into online marketing?

Or if it already has, what have you found most difficult with trying to align your offline efforts with online? We may have some suggestions to help you!

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The death of desktop computers – Are tablet computers to blame?

tablet computer or PC computerAs we enter what some experts are calling the ‘Post-PC’ era, the sales of tablets are expected to overtake personal computers by 2015.

Forrester Research recently released a report which estimated that “annual tablet sales will increase to 375 million worldwide, with a total install base of 760 million by that same year”.

Are tablets really better than PC computers?

In a market overflowing with desktops, netbooks, ultrabooks and laptops of all shapes and sizes, it may seem odd that relatively inferior technology has gained such popularity – yet,  it all comes down to one factor.

The ‘pick-up-and-play’ factor.

Anyone who owns a tablet today will know how simple they are to get to grips with; no fiddly mouse or complicated commands, just a simple tap or swipe and you have instant access to a multitude of apps and websites.

Another key factor is the pricing. Although Apple iPads command top dollar, there are a number of entry-level options on the Android and Blackberry platforms, appealing to the more money-conscious.

The rise in popularity of tablet computers is also likely down to a lack of ‘must-have’ features on desktops, outside of increased processing power; and with the increase of casual computer users that just want to surf the web, the portability that tablet’s offer is a major attraction.

Bob O’Donnell, program vice-president at IDC, commented on the state of the PC industry, saying: “While it’s tempting to blame the decline completely on the growth of media tablets, we believe other factors, including extended PC lifetimes and the lack of compelling new PC experiences, played equally significant roles.”

It all comes down to processing power V portabilty

Whilst tablets may be becoming consumer’s preferred choice for technology devices, it’s highly unlikely they will overtake desktop computers completely.

Digital and creative companies require heavy-duty, memory-hogging programs for their work, and this functionality simply cannot be recreated within a tablet.

Are tablets enjoying a honeymoon period because they are so simple to use and relatively futuristic, or do you think we will soon say goodbye to the majority of larger, clunkier (albeit more powerful) PC computers?

Share your thoughts in the comments!

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Are the websites you use secure? Plans to name and shame unsafe sites begin…

unsafe websites

Do you ever worry about the security of your details when you shop online?

Well, here comes the good news if you do- companies which aren’t doing enough to keep your details safe are to be named and shamed…

The non-profit Trustworthy Internet Movement (TIM) have plans to publish a list of good and bad sites for website safety. It has already carried out a survey and found that more than 52% of the sites that it tested are using security protocols that are known to compromise the safety protecting consumer details.

This is certainly a worrying figure for people for all those thousands of online shoppers, many who are concerned about privacy data issues.

Who are TIM?

Set up by security experts and entrepreneurs, the group began because they were frustrated by the improvements needed in online security being neglected.

TIM’s founder Philippe Courtot says: “We want to stimulate some initiatives and get something done”, showing the company’s drive to make a change in the world of internet security.

He goes on to say: “SSL is one of the fundamental parts of the internet, it’s what makes it trustworthy and right now it’s not as secure as you think”

SSL (Secure Sockets Layer) is widely used to encrypt communications sent between their users and themselves. However, it is not as safe as it should be and work needs to be done to combat this.

TIM’s plans will pressure companies to step up their privacy policies

Plans are to use automated tools against websites that will discover how well SSL has been implemented.

TIM then plans to work with industry bodies, governments and companies to ensure certificate authorities aren’t compromised. A certificate authority is what guarantee’s a website is what it is claiming to be.

This tactic looks to put greater pressure on businesses to provide a secure service on their website and protect its customers further, or potentially face damage to their reputation.

Will you feel safer surfing the web once these details have been released? Would you avoid using these websites which have been declared ‘unsafe’?

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Will Apple be quivering in its boots with this teaser from Samsung?

Samsung Galaxy S3 trailerIt looks like the iPhone finally has something that can really rival it, and it’s about time!

Yesterday, some details regarding the Samsung Galaxy S3 were revealed after Samsung introduced a countdown site for its new product, and a new trailer.

Teasing website

Samsung placed a countdown on a website called ‘tgeltaayehxt’, which is an anagram of ‘The Next Galaxy’.

The countdown ended at midday yesterday UK time, but with so many people trying to access the site to be the first to find out the smartphone’s features, it was difficult to access it.

The specifications are yet to be confirmed, however rumours are suggesting the latest phone from Samsung beats other top handsets such as the iPhone 4S and the HTC One X.

There is speculation that the new smartphone will have a 4.7inch HD screen with a 720p display and 1.4Ghz quad core processor.

Teaser trailer

Samsung has also released a new teaser clip for its upcoming Samsung Galaxy S3 release, which hints at its next-generation handset’s impressive specs.

The new video coincides with the various Samsung Galaxy S3 rumours doing the rounds, namely suggesting a larger display and quad-core processor.

Whilst any specifics are yet to be confirmed by Samsung, the trailer is very suggestive with hinting at design and specs features.

Take a look at the video here;

World’s largest phone manufacturer

Samsung has recently surpassed Nokia and is now the world’s biggest mobile phone company, so it is fair game to say their latest phone may give Apple a run for its money when it comes to competing with their precious iPhone.

It is expected that the S3 will be officially announced at the ‘Samsung Unpacked’ event on May 3rdin London.

Will you be buying the new Samsung phone, or sticking to the iPhone?

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Top 5 business uses for the iPad

Apple iPad business usesWe all know how the iPad has become a hugely popular device for the masses, whether it’s for gaming, surfing the web or looking at photos. But the iPad’s functionality extends beyond these personal uses, making it pretty ideal for businesses too.

So, what are the stand out features perfect for business use?

1. Email, Calendar + Contacts

These features are excellent in conjunction with the iPad’s portability. They allow the user to keep in contact (essential for business) and view all those important meetings and contact details while on the move, allowing you to easily change plans at the drop of the hat and deal with unexpected circumstances.

2. Presentations

Presentations can be compiled creatively and viewed on the iPad, and once ready, with the correct adapter, they can be connected to a larger screen. If a larger screen isn’t available the iPad is great for one to one walk through with a client.

3. Making and accepting payments

You can make payments online via the iPad,  as with other internet enabled devices, however, with add on’s such as card readers your iPad can be enabled to receive payments also, which is great for business on the move, right?

4. Video Conferencing

 FaceTime is an amazing feature, and utilising it for business is perfect for conducting meetings with business partners and potential clients. FaceTime saves you money in travel expenses, and allows you a deeper level of communication than a mere business phone call.

5. Spreadsheets

Numbers is Apple’s spreadsheet management app which takes complete advantage of the iPad’s capabilities. The app features more than 250 functions for you to quickly and very simply produce attractive spreadsheets, so you can keep on track with your business’s finances. You can also import your own tables and the app’s compatibility means you can use Numbers ’09, Microsoft Excel or CSV files.

With the iPad’s great functionality for business, is it really a surprise that Apple’s tablet is the number 1 tablet computer? What is your favourite way to use the iPad for your business?

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What’s more important – your mobile or your debit card? Well, now you don’t have to choose…

smartphone Barclaycard PayTagSmartphones are fast becoming the all singing, all dancing device that we carry with us at all times, with most people rarely going anywhere without them.

With all the latest innovative technology, it seems there’s not much else that could be added to these increasingly important devices to improve them….or is there?

But wait a minute, apparently there is!

So, what is the latest feature to be added to mobile phones?

Barclaycard Visa is pioneering a mini stick-on credit card to attach to the back of a smartphone. This add-on will allow for payment without contact as the card is held against a reader and payment made.

Pretty impressive, huh?

Around a third of the size of a standard card and named the ‘Barclaycard PayTag’, this device will initially be able to pay for items of £15 or under when held over the payment terminal. This removes the need to sign or enter a PIN and therefore means those smaller purchases will be even quicker to make.

Security concerns

But, how secure is this new device?

Barclaycard has insisted the PayTag is “safe and secure” and are adamant that they have every faith in their new device.

Barclaycard has already enlisted a number of big name companies including Tesco, Boots, McDonald’s and WH Smith, suggesting these well renowned businesses also have faith in the security of this new type of mobile payment.

This type of support may encourage consumers to trust Barclaycard’s PayTag also.

Will you be tempted into turning your mobile into a payment device when it’s launched later this year?

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Who is to blame for e-book prices rising in the last three years?

ebooks prices rising AppleDue to Apple’s attempts to counteract Amazon’s monopoly on the e-book market, the prices of e-books have risen and risen. However, it is now being alleged Apple’s attempts to override Amazon have been underhand.

The accusation

Apple, along with five publishers  – Macmillan, HarperCollins, Simon & Schuster, Hachette and Penguin – have been accused of keeping e-book prices unnecessarily high to achieve higher profits and put a stop to Amazon’s monopoly.

With this alleged price fixing, Apple and the five publishers are now being investigated by the United States Department of Justice as it appears they have broken the law.

This battle to dominate the e-book market is set to get messy with Apple, Amazon, the publishing industry and now the Department of Justice all involved.

What does Apple have to say about these accusations?

Apple defend their actions and have said that; “The DOJ’s accusation of collusion against Apple is simply not true. The launch of the iBookstore in 2010 fostered innovation and competition, breaking Amazon’s monopolistic grip on the publishing industry. Since then customers have benefited from ebooks that are more interactive and engaging. Just as we’ve allowed developers to set prices on the App Store, publishers set prices on the iBookstore.”

So what does this all mean for us?

Fortunately for us, it looks like the prices of e-books may finally be on their way down, and with lower prices Amazon’s digital book sales are likely to rise.

Apple’s efforts have certainly increased their own share of the eBook market, despite landing themselves in hot water, but with these latest revelations what does the future hold for Apple in the e-book market?

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In love with your iPad but wish it was a lot smaller?

iPad - mini iPadApple have dominated the digital markets with the iPhone and iPad but have you ever wished there was an in-between? Something that isn’t as big as the iPad but not as small as the iPhone?

Well your wishes may just be coming true.

The ‘iPad Mini’ is reportedly set for release later this year.

This latest product will combine features of both these popular products, but will fill that gap between them with its expected mid-sized 7 inch screen, similar to other existing tablets in the market.

Current competitors

With competitors such as the Kindle Fire, and tablets from Microsoft and Samsung, it appears Apple is looking to provide a product that is closer in size to these existing devices, which offers the same portability.

Yet you may be thinking, do we really need another tablet?

Currently it is unknown whether the iPad Mini will function as a mobile phone, or if it is designed specifically to be a smaller tablet. However, the capacity to operate as a phone may be the stand-out feature that sets the iPad Mini apart and makes it more desirable than the other tablets out there.

With smartphone screens becoming larger, as seen with the Samsung Galaxy Note and S2 this could be an unnecessary move on Apple’s part, who may be struggling for direction after the loss of their genius visionary, Steve Jobs.

Would you be tempted to be getting the iPad Mini when it’s released?

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Is your mobile phone bill getting ridiculous? Put a stop to that now!

smartphone mobile phone billSmartphones have become increasingly popular over the last few years (especially the hugely successful iPhone) – almost everyone I know owns one. This is due to the ever increasing number of smartphones on the market, decreasing costs, and the wide prevalence of smartphone contracts.

Wherever you go there’s likely to be people using their smartphones to check their social media accounts, emails, texting, phone calls and even using it as GPS!

Huge appeal of smartphones

Smartphones have made keeping in touch while on the move even more achievable and not just via phone calls and text messages. Business can be done via email without the need to carry round a laptop. Initially used by the business people of the world these multifunctional phones have transcended into the masses and now you can find even teeny boppers shopping online via their mobiles.

But, did you know that by being on the wrong tariff you could be wasting a large amount of your hard earned money?

You may be paying too much

According to the price comparison site Bill Monitor choosing the right contract first time could save customers on average £400 over the course of a 24-month contract’

The numbers of people choosing to pay monthly rather than pay as you go has increased dramatically.  However, it is important that you choose the right option for you, because some people sign up for contracts without processing all of the information and end up tied in to a contract unsuitable for them. Contracts now last for either 18 or 24 months so getting caught in the wrong contract for this amount of time could mean a great deal of money wasted.

A smartphones data usage is a huge feature, so it’s important to know exactly how much data you will need, otherwise you risk going over and ending up with a much larger bill than anticipated. However, it is difficult for most people to work out how much data they are actually using so seeking advice from a mobile phone provider is a good idea.

With smartphone sales set to grow further – topping one billion in 2014 according to Investment Bank Credit Suisse, it’s more important than ever to establish whether the tariff you are on meets all of your requirements, both in usage and costs.

Do you think you pay too much for your phone bill?

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eBay adds even more value for etailers

PayPal offers more ways to payIt seems eBay just gets better and better, introducing two new payment products to PayPal – ‘PayPal Here’ and an in-store program at Home Depot, allowing businesses of any size to accept nearly all types of payment through PayPal.

‘PayPal Here’ allows small merchants to accept online, offline and mobile payments in a multitude of ways; i.e via a credit card that is read by a small card reader or via a dongle attached to a mobile device, whilst merchants will be able to process invoices with a mobile app.

This will no doubt encourage people to make purchases from lesser known businesses with the payment protection PayPal offers.

And the partnership with U.S store Home Depot means its shoppers can use PayPal at around 2,000 of its outlets to make offline payments, streamlining the payment process and giving the retailer a cutting-edge buying option.

Last year, CEO John Donahoe shared his vision for eBay to become a global marketplace, both online and offline, as well as a hot spot for innovation. The introduction of these two new developments shows Donahoe’s vision in motion, and eBay making its way to achieving these goals.

Philip Philliou, managing partner of Philliou Partners, a New York City-based payments consulting firm, said; “If eBay can convince consumers that PayPal is universally accepted online, at leading retailers like Home Depot, and at micromerchants, PayPal will emerge as a trusted brand, a payment network and a merchant acquirer that will rival MasterCard, Visa, Discover and American Express.

‘PayPal Here’ not only allows customers PayPal protection on purchases but provides those smaller businesses with extra payment security, both affordably and quickly.  eBay has made a wise decision in offering a wider range of payment options, which allows customers the choice and ease of paying by the method they wish, and the ability to make purchases easily will encourage sales for smaller sellers.

So it’s a win win situation for everyone!

Currently available in the U.S, Canada, Australia, Hong Kong, and parts of Europe and Asia, ‘PayPal Here’ is certainly on the grow, and with the PayPal Mobile App for iPhone allowing people to locate local businesses accepting ‘PayPal Here’, its popularity is set to soar even further.

What is your favourite way to pay? Do you prefer using PayPal?

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